Policies
Booking & Cancellation Policy
Clear terms so there are no surprises. We want this to work for everyone.
Deposits & Payment
- •A 50% deposit is required to reserve your spot in any course.
- •The remaining balance is due before the course starts. You'll receive a payment link for the balance ahead of your course date.
- •Full payment upfront is also accepted and appreciated.
- •Payments are processed securely via Stripe. A small processing fee is added at checkout.
Cancellation
14+
days
days
Full deposit refund
Cancel 2 or more weeks before the course start date for a 100% refund of your deposit.
48hr–
14 days
14 days
50% deposit refund
Cancel between 48 hours and 2 weeks before the course for a 50% refund of your deposit.
<48
hours
hours
No refund
Cancellations within 48 hours of the course start are non-refundable.
No-Shows
If you don't show up for your course without notice, the full payment is forfeited. If something comes up, please let us know as early as possible — we'll always try to work with you.
Rescheduling
We're happy to reschedule if we have spots available on another date. Rescheduling is subject to availability and not guaranteed. Contact us as early as possible to move your booking.
Weather & Ocean Conditions
Freediving is an ocean sport. Conditions are outside our control, and safety always comes first.
- •If we cancel the entire course due to conditions: full refund.
- •If only part of the course can be completed: partial refund proportional to what was missed.
- •We'll always try to reschedule affected days before issuing a refund.
- •Conditions are assessed using live data from the Scripps buoy, NOAA, and our own forecasting tools.
Questions about a booking? Need to cancel or reschedule?
Contact us →